Questions, feedback, or something not working right? Start here, or reach a real person at hello@blksociety.com.
Get in Touch
The fastest way to reach us is email. Write to hello@blksociety.com and a real person will get back to you, usually within two business days.
Include your account email and, if it helps, a screenshot. The more context you give us, the faster we can help.
Account & Login
Trouble signing in? Use the login page to request a fresh link. If you are still stuck, email us and we will sort it out.
You can update your display name, username, and profile visibility any time from your Profile Settings.
You can permanently delete your account and all associated data from Profile Settings under "Delete Account." This removes your profile, reviews, and uploaded receipts, and cancels any active membership.
Reviews & Verification
Reviews are receipt-verified. Upload a photo or PDF of your receipt when you post so the community can trust what it reads.
If a review of yours is missing or a receipt was rejected, email us with the brand name and the date you posted and we will take a look.
Business Listings
Own a Black-owned business? Claim your free listing from the directory, then gather reviews and reach people looking to buy Black.
Questions about Featured plans, verification, or editing your listing? Email hello@blksociety.com and we will walk you through it.
Membership & Billing
Membership is an annual subscription that keeps BLK Society independent. You can cancel any time; your access runs through the end of the paid term.
For refunds, receipts, or billing questions, email us with the email address on your membership and we will help.